How To Solve Authorization Failed on Zenith Bank App
Is Zenith Bank having network issues today? Or perhaps your Zenith Bank Mobile App says authorization failed each time you try to perform transaction? Whatever reasons that causes your payment authorization failed will be resolved in this article.
Usually, the Zenith Bank Mobile application allow you to perform financial transactions including payment of bills, checking of account balance, sending of money and lot more. Moreso, to get the app, you can download it in your favorite app store. For me, I install my mobile application from Google play store and Apple app store.
LSS, if possible system was unable to debit your Zenith Bank account, or you get the "authorization failed" error message whenever you try to perform a transaction on the app, this perhaps due to entering of wrong PIN.
Like I said earlier, I'm going to walk you through every possible reasons-why you might be facing "Authorization Failed" on your Zenith Bank App, and how to resolve this issues.
But before I dive into that, check out how to open a Kuda Bank Account. If you already have an account, and you're facing payment error too, here's how to get KudaBank to reverse your money.
Additionally, remember to leave a comment, share your experience with us on any issues you've had with Nigeria commercial banks. This will make us to improve in our research. Now, let's get started!
Authentication Failed Zenith Bank (How to Resolve Error Message)
Authorization Failed Error Message usually happens whenever you enter wrong PIN to authenticate your transaction on Zenith Bank app. If you've forgotten your transaction PIN, you'll need to reset your PIN to resolve this issues.
How can I reset my Zenith Bank PIN?: Login to your mobile app and tap on your profile. Scroll down to see change transactions PIN and Password. Enter the page and click on reset PIN.
To reset your PIN, you maybe asked to provide your ATM card details such as PAN first 5-digit and last four digits, CVV and Expiry Date. In some cases, it may only requires your Login password.
Once you've successfully reset your transaction PIN, go ahead and try the payment again using the new PIN. If you're still having the same error message, then you need to log a complain to Zenith Bank customer care service.
How do I Complain to Zenith Bank?
You can contact Zenith Bank Customer Care Service through any of the below mediums. The Zenith Bank customer representatives are always online 24/7hours. You can log complain regarding the Authorization Failed error message you're facing in your mobile app.
Here are Zenith Bank customer care service contact Information:
- Support Email: zenithdirect@zenithbank.com
- Phone Number: +234-1-2787000, +234-7040004422, and 0700zenithbank.
You can also Live chat Zenith Bank customer care representative via in-app chat button to log complain of any issues you're facing in the mobile app.
Additionally, you can go to any Zenith Bank branch near you to complain to hand-on-desk customer service. Your situation will be attended to immediately.
Conclusion
I believed you've learned one or two? With this, you should be able to resolve "authorization failed" on your Zenith Bank Mobile App. But if you're still encountering the issue or another related issues, please share it in the comments section.
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